About
Find Out More About Us
Our market-leading and extensive range of products, services and solutions can ensure that your organization’s IT systems are the best that they can be - we take the strain so that you can get on with what actually matters: improving your business.
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Our Vision/Mission
From major hotel brands and independent properties to student housing, hospitals and retirement homes, Qonxept Communications Inc.’s mission is to provide all business types with the services and technology they need to meet the latest online, industry-specific needs. Our experienced technicians live and breathe on commercial connectivity, and are backed by the most recent advances in online technology to guarantee an always fast and reliable, yet affordable network experience.
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Our Expertise
We are committed to innovating to meet the changing needs of Canadian organizations, to putting customer service first in everything that we do. Reflected in our world-class service, we continue to invest in our people, innovation and automation, industry alignment and deepening technical and security expertise to better service our clients across the full technology stack required to deliver their desired business outcomes.
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Our Guarantee
Our market-leading and extensive range of products, services and solutions can ensure that your organization’s IT systems are the best that they can be - we take the strain so that you can get on with what actually matters: improving your business.
Why choose us?
- Complete, end-to-end partner. Positioned to design, manage and optimize your complete IT environment.
- Flexible & customer-focused. Tailoring our services to you and your organization’s individual needs.
- Security is central. It has and will always be a top priority for us; you're in no safer hands than with Qonxept Communications Inc.
- Scalability. Our IT Services are infinitely scalable so that, no matter the size of your organization, we can support you.
- Familiarity. We get to know all of our customers, providing them with the fastest and most-effective response.
- Expertise. We have experience across the entire IT and communications environment, working with a wide range of organizations to provide specialized and strategic support.
Solutions
Check our Solutions
From end-point devices to applications and infrastructure, we leverage our deep industry connections and know-how to source and procure the hardware, software or services that are right for your business.
Computer Network Support & Services
Client Disaster Recovery Planning
Network Architecture & Design
Network Security
Moving & Re-Organizing
Managed IT Support
Messaging
Voice & Data Cabling
Intelligent Video Surveillance
Wireless
Client Support Desk
Maintenance
Check our Proactive Maintenance Services
Better than having an internal IT department
Qonxept Communications Inc. offers immediate IT resources for your business whenever you encounter a problem. Our fixed-fee approach allows you to have the freedom to focus on your business and leave the maintaining of your desktops, networks and servers to us. Our excellent support staff has the expertise to become your trusted technical advisor and a partner in your business.
Outages
We are contently working in the background to ensure that your business never stops running. Our job is to fix your computer and network issues before you even realize you had them.
Superior Support
Our goal is to provide superior support to your in-house IT department. We have the ability to resolve most issues remotely, if not, a technician will be dispatched immediately.
• BASIC SERVICE PACKAGE
Safeguarding
We ensure that all your network and data is secure by utilizing the most advanced monitoring and remediation toolset and secure from hackers, viruses and other threats.
• SILVER SERVICE PACKAGE
Trusted Advisor
As your trusted IT professional, we have your company's best interest in mind and will provide you with the best suited software for your needs at competitive quotes.
• GOLD SERVICE PACKAGE
Hospitality
Check our Hospitality Industry Solutions
Hospitality Wi-Fi Network Solutions & 24/7 Live Guest Support
Uninterrupted access to Wi-Fi is a basic standard for resorts, hotels and motels. Here at Qonxept Communications Inc. we have been providing high-quality hotel Wi-Fi solutions since 2012 and we guarantee your guests’ needs are met and businesses are ahead in the game when it comes to the competition.
24/7 Live Guest Support
Our highly qualified team is available 24/7 to provide live guest support when and if needed. We have partnered with a number of resorts, hotels, motels and guesthouses tailoring effective, unique and powerful hospitality Wi-Fi solutions adapting to each of their unique needs.
Overdue for an update?
Hotel wireless solutions have evolved rapidly in the last decade. What was acceptable even two years ago fails to be relevant now. For guests on a business trip, a strong signal isn’t a bonus, it’s essential, and one that you absolutely must accommodate to maintain guest satisfaction.
Clientele
Rising to the challenge of providing seamless connectivity to each guest, Qonxept Communications Inc. has delivered leading hotel wireless solutions to a number of recognized brands in the hospitality industry including a number of independent boutique establishments.
For your free assessment contact us today!
Wifi Surverying
Check our Wi-Fi Survey Services
Planning and designing a wireless network for your business
Great Wi-Fi = Great design
The demand for Wi-Fi in any environment is huge, and network designs need to be able to handle the traffic. We provide a professionally designed heat map of your property ensuring no spot is left without a reliable network connection. A huge factor to a successful Wi-Fi solution is the WLAN design.
Netscout AirMagnet® Survey PRO
Enables network professionals to design, deploy, and validate Wi-Fi 6 networks for optimal performance, security, and compliance. It also calculates the ideal quantity, placement, and configuration of APs for a successful wireless LAN deployment.
Ekahau Software
Creates an accurate 3D plan built to your unique requirements for wall materials, floor materials, antenna direction, and much more. Precise Wi-Fi diagnostics paired with mobile-optimized apps deliver significantly faster site surveys, faster spectrum analysis, and more accurate and reliable data.
BEFORE
– Terrible signal coverage in most of the rooms
– Channel overlap on the 2.4ghz frequency band
– Lost data rates
– Old equipment not capable of 5ghz
AFTER
– Putting APs in guestrooms increase connectivity
– Upgrading to dual-band increases data rates by adding 5ghz
– Using 5ghz allows for more channels to be used, less overlap
– Saves money on APs by placing them correctly, not just adding more
Contact
Contact Us
Get in touch if you have any questions or would like to inquire about our free assessment.
Our Address
105 Consumers Drive, Unit #2. Whitby, ON L1N 1C4
Email Us
support@qonxept.ca
Call Us
+1 800 292 3292